I really didn’t want to pass on the worry of all this to my family – I’m so glad I’ve settled it all in advance

FAQs

Your questions answered:

Am I the right age for this plan?

Our plans are suitable for anyone of any age. However, the fixed monthly payment options are only available to open between the ages of 50 and 75 years of age. If you are perhaps suffering from medical conditions, there are no medical questions asked and you will be fully covered after just 12 months.

Can I take out this plan for someone else?

Yes, just fill in the ‘applying for a third party’ box on the application form with your details. We’ll then make sure all the correspondence is sent to you – and complete confidentiality is assured.

What happens if I die on holiday?

If death occurs away from your place of residence, somewhere else on the British Mainland, the cost of the collection will be charged to your estate or next of kin at the time of the funeral. If you intend to travel overseas, perhaps remaining there for some time, we recommend that your travel or medical insurance policy include full cover for repatriation costs to your funeral directors premises. If you not eligible for travel insurance because of ill health, don’t forget that with the FROM50 provides full benefit payout within the first 12 months on accidental death. The proceeds of which can be used to fund any repatriation costs incurred.

Suppose I’m not in good health at the moment?

We promise to accept your application regardless of your current state of health.

Suppose I live to be 100?

No matter how old you are, no matter how much funeral director’s fees may rise, neither you or your family will never be asked for a penny more for the services guaranteed by your funeral plan. Remember there are no premiums to pay after age 90 either – unlike other plans which could well keep charging you until you are 100.

What happens if I die before the first 12 months instalments?

During the first 12 months, the full benefit will only be paid in the event of accidental death (See Terms & Conditions), otherwise all of the premiums you have paid will be paid to Golden Leaves to provide your funeral and will be offset against the total cost.

What happens if the total of the instalments I’ve paid comes to more than the plan benefit which pays out for my funeral?

Our plan is the only one to offer a rebate should the benefit selected, plus indexation, be less than the total amount you have paid. This could range from a minimum rebate of 10% up to a 100% rebate, dependent upon the plan selected, your age at inception and the total amount you have paid. (See Terms & Conditions)


How to take out Golden Leaves Plan

Taking out your plan is simple and straightforward

The whole process can be completed online, including secure payments and setting up direct debits. However we are just a phone call away if you’d rather one of experienced team goes through the application for you.

On this website:

1. Click at Choose a Plan

2. Choose a plan to suit you

3. Complete the Application Process

What happens next

Step One

Fill in the application form ‘Choose Plan’ and ensure that you have read the Terms & Conditions of sale.

Step Two

Complete the Payment Form, indicating your payment method.

Payment Options

There are three simple payment options available to Plan Holders:

Lump Sum Payment: The whole sum is paid within 30 days of application.

Instalment Option: You pay a monthly fee over a 12-60 month period (A deposit will be required).

Fixed Monthly Payment: You pay a low monthly fixed payment until the age of 90 or until death – whichever life event comes first.

When the application has been received and your chosen payment method confirmed, From50 will:

  • Check all the details of your application to ensure that it is complete
  • Contact you if further information is required
  • Issue your Plan documentation including your Certificate of Entitlement
  • Despatch receipt of payment
  • Send an Emergency Card for you to carry with you at all times
  • Provide you with copies of your Plan for you to distribute as you wish.

If you change address, please notify us as soon as possible so we can update our records.

Call our customer service advisors free on:

0800 85 44 48
Lines open 9am – 5.30pm Monday to Friday.